Legal notice, Privacy policy and Cookie policy

1. Legal notice

2. Privacy policy and data protection

This Privacy Policy applies to all personal data that the user provides to VIDEOCONVERSION, with express consent, through online forms, SaaS applications, digitisation services or any other means of data collection.

2.1. Who is the data controller?

2.2. For what purpose do we process your personal data?

2.3. What is the legal basis for processing?

The legal basis for data processing for purposes (a) and (b) is the performance of the service provision contract. For purposes (c) and (d), the legal basis shall be the User's consent or the legitimate interest of VIDEOCONVERSION in providing information about services similar to those previously contracted. The User acknowledges and accepts that failure to provide certain data will prevent the provision of services linked to such data.

2.4. How long do we keep your data?

VIDEOCONVERSION will retain its clients' data for the duration of the contractual relationship. Subsequently, data will be retained for promotional purposes if consent has been given, unless the User revokes it. In any case, data will not be retained for longer than necessary for the purposes described, without prejudice to the retention required for the formulation, exercise or defence of potential claims and/or as permitted by applicable legislation.

2.5. Data processing in SaaS applications (MediaSolam)

Documents, images, audio and video files uploaded by the user to the MediaSolam division applications will be processed exclusively to provide the requested service. VIDEOCONVERSION will not access the content of the processed files unless strictly necessary for the provision of the service or technical support. Files are stored on servers located within the European Union and are automatically deleted after the period defined in the terms of each service. No international data transfers outside the European Economic Area will be carried out.

2.6. Who has access to your personal data?

The provision of the service may require third-party service providers to access the User's personal data as data processors (transport services, web hosting, payment processing). VIDEOCONVERSION may make transfers or communications of personal data to fulfil its obligations to Public Administrations, Law Enforcement Agencies and judicial bodies, in accordance with current legislation.

2.7. What are the users' rights?

2.8. Opting out of commercial communications

The User has the right to revoke at any time the consent given for the sending of commercial communications, by notifying info@videoconversion.es or clicking the unsubscribe link included in each communication.

2.9. Minimum age

The websites and services of VIDEOCONVERSION are not directed at persons under 18 years of age. By accepting this Privacy Policy, the User declares and warrants that they are over 18 years of age.

2.10. Security measures

VIDEOCONVERSION undertakes to comply with its obligation to maintain the secrecy of personal data and has implemented the necessary technical and organisational security measures to guarantee the security of the data and prevent its alteration, loss, unauthorised processing or access, in accordance with the provisions of applicable regulations. VIDEOCONVERSION continuously maintains the supervision, control and evaluation of its processes to ensure respect for the privacy and security of information.

3. Intellectual and industrial property rights

3.1. Registered trademark

"Videoconversion Digital Lab" is a trademark registered with the Spanish Patent and Trademark Office (OEPM). The reproduction, imitation, use or registration of this trademark or any sign that may cause confusion with it, without the express written authorisation of Videoconversion Digital Lab, S.L., is expressly prohibited. Any infringement of trademark rights will be prosecuted in accordance with current industrial property legislation.

3.2. Applicable legislation

3.3. Licences on property

The user acknowledges that VIDEOCONVERSION does not assign or transfer any rights over its property. VIDEOCONVERSION authorises the user solely to access and use the websites and services in accordance with these terms. Users are not authorised to copy, distribute, transmit, communicate, modify, alter, transform, assign or engage in activities involving the commercial use of the websites, their content or elements, whether in whole or in part, without the express written consent of VIDEOCONVERSION.

3.4. Domain protection

The domains videoconversion.es, videoconversion.cat, videoconversion.eu and mediasolam.eu are the exclusive property of Videoconversion Digital Lab, S.L. Any registration of domains that may cause confusion with the aforementioned shall be considered an act of unfair competition and/or an infringement of trademark rights, and may be prosecuted in accordance with current legislation and applicable domain dispute resolution procedures.

4. Security and confidentiality of material

Security is the overriding principle under which all processes and operations of VIDEOCONVERSION are defined. We guarantee:

• The strictest care in the custody of tapes, images, documents and media entrusted to us by the client.
• Absolute privacy and confidentiality in all processes we carry out.
• Secure storage of digital files on servers located within the European Union, in compliance with the RGPD.
• Secure deletion of files once the order has been completed and delivered to the client, unless a specific retention agreement exists.

5. Cookie policy

This Cookie Policy aims to provide the necessary information so that the user can choose whether to allow the installation of the cookies used by VIDEOCONVERSION.

5.1. What are cookies?

Cookies are small data files stored on the user's device when visiting a website. They allow the site to remember information about the visit, such as the preferred language and other options, facilitating navigation and making the site more useful.

5.2. Types of cookies we use

• Technical or necessary cookies: Allow navigation through the website and the use of its basic functionalities (language preference, user session).
• Analytical cookies: Allow the tracking and analysis of user behaviour to improve the service (Google Analytics or other equivalent tools).
• Advertising cookies: Used to manage advertising spaces and measure the effectiveness of campaigns (Google Ads).

5.3. How to disable cookies

The user can configure their browser to accept or reject all cookies, or to receive a warning when a cookie is sent. Each browser has specific instructions for managing cookies. Disabling technical cookies may affect the proper functioning of the website.

6. External links

VIDEOCONVERSION may include hyperlinks to other sites that are not operated or controlled by VIDEOCONVERSION. It does not guarantee and is not responsible for the lawfulness, reliability, usefulness, truthfulness and currency of the content of such websites or their privacy practices.

7. Applicable law and jurisdiction

These General Terms of Use and the remaining legal conditions of the website shall be governed by Spanish law. For any issues that may arise or actions derived from the provision of the services and content of VIDEOCONVERSION, and regarding the interpretation, application, compliance or breach of the provisions herein, VIDEOCONVERSION and the User, expressly waiving any other jurisdiction that may apply to them, submit to the jurisdiction of the Courts and Tribunals of Barcelona, Spain.

8. Modification of the legal notice

VIDEOCONVERSION may modify this Legal Notice, Privacy Policy and Cookie Policy in accordance with the legislation applicable at any given time. Any modification will be duly notified to the User and, where required by applicable regulations, their consent will be requested.